Our Mission

Making Every Conversation
Understood.

We believe that automated conversations shouldn't be impersonal black boxes. We're building the intelligence layer that bridges the gap between human intent and machine response.

2022
Founded
50M+
Conversations Analyzed
London
HQ
24/7
Global Support
AI
Optimized

Why We Built CUXB

In 2021, our founders were Product Managers at high-growth tech companies. They shared a common frustration: they were spending millions on chatbots and conversational AI, but had zero visibility into why users were still churning.

The tools available were either purely technical logs (for engineers) or high-level aggregate charts (for executives). There was nothing for the people actually designing the experience.

CUXB was born to fill that gap. We built the "Missing Monitor" for conversational AI—a platform that not only tracks what happens but explains whyit happens, and helps you fix it instantly.

Our Core Values

The principles that guide how we build products and treat our customers.

Radical Transparency

We believe data should be accessible, not hidden behind gates. If something is broken in a flow, we show you exactly where and why.

Privacy by Design

Conversational data is sensitive. We build every feature with security, compliance, and user anonymity as the foundation, not an afterthought.

Empathy at Scale

Automation shouldn't feel robotic. Our goal is to help companies build automated experiences that feel human, helpful, and kind.

Leadership

The team obsessed with fixing your broken flows.

Alex Chen

Co-Founder & CEO

Sarah Jenkins

Co-Founder & CTO

Marcus O'Neil

Head of Product

Priya Patel

Head of Growth

Join the conversation revolution.

We are hiring engineers, designers, and data scientists who are passionate about the future of AI communication.