Stop drowning in repetitive tickets. CUXB identifies low-value queries and optimizes automated resolution flows, so your agents can focus on what matters.
"How do I reset my password?"
"Where is my order #992?"
"I want a refund now!"
Raw Incoming Tickets
Intent Analysis
Classifying & Routing
Most support teams spend 60% of their time answering the same 5 questions. Meanwhile, urgent issues get buried in the queue, leading to slow response times and frustrated customers.
Turnover rates spike when work feels robotic.
Customers hate waiting 24h for a simple answer.
A suite of tools designed to deflect volume while improving quality.
Automatically categorize incoming messages by intent. Route "Billing" to billing experts and "Bugs" to technical support instantly.
When a human is needed, CUXB passes the full conversation history, sentiment score, and summarized intent to your helpdesk (Zendesk/Salesforce).
Prove ROI. See exactly which automated flows are solving problems without human intervention and where drop-offs occur.
Join thousands of support teams who are sleeping better at night.