Changelog

We've completely overhauled the core experience. CUXB v2.0 brings a new level of intelligence to your conversational design workflow.

• • AI Flow Doctor: Automatically detects friction points and suggests fixes.
• • New Real-time Dashboard: Monitor sentiment and drop-offs with zero latency.
• • Visual Builder 2.0: Now supports nested logic loops and drag-and-drop variables.
• • Dark Mode is now the default experience.

Connecting your CRM data just got easier. You can now sync contact properties directly into your conversation flows.

• • Native HubSpot CRM integration (Two-way sync).
• • Advanced filtering in the Session Viewer (filter by sentiment score, duration, or tags).
• • Export analytics data as CSV or JSON.

Better controls for growing teams and enterprise requirements.

• • Added Role-Based Access Control (RBAC) for Enterprise plans.
• • Audit logs now track all flow changes and publications.
• • Improved SSO login speed.
• • Fixed a bug where some session replays would freeze on mobile.

Our NLP model has been retrained on a larger dataset for better accuracy.

• • Improved sarcasm detection in user messages.
• • Sentiment scores now update in real-time during active conversations.
• • Added 'Frustration Alert' webhooks.