The CUXB Blog

Insights for the
Conversational Era.

Deep dives into AI, design patterns, and engineering challenges from the team building CUXB.

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Featured
Vision 5 min read

The Future of Conversational AI is Self-Healing

Why manual flow optimization is dying, and how generative AI is taking over the loop.

Sarah Jenkins

Nov 20, 2024

Product 8 min read

How to Reduce Churn in Support Bots

We analyzed 10 million conversations. Here are the top 3 reasons users rage-quit.

Nov 15, 2024
Engineering 12 min read

Integrating HubSpot with CUXB

A technical deep dive into our new bi-directional CRM sync.

Nov 10, 2024
Design 6 min read

Designing for Empathy at Scale

How to write bot copy that feels human without falling into the uncanny valley.

Nov 05, 2024
AI/ML 7 min read

Understanding Intent Classification

The difference between keyword matching and semantic understanding.

Oct 28, 2024
Company 3 min read

CUXB Series A Funding

We've raised $15M to build the operating system for conversation.

Oct 15, 2024

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